Pet Policy
- We love pets but we can’t expect all our guests to be as comfortable with having them around as us, so we urge you to be mindful of your furbabies.
- We allow a maximum of 2 pets per room. Additional charges will be applicable if you are staying with more pets than permitted.
- Your pets are allowed to access all parts of the resort as long as they are attended by a parent. They shall not be allowed to be left unattended by pet parents in the room or common areas.
- Not all pets are fully trained; we expect you to recognise this and take full responsibility for their actions. When in doubt, we advise you to use a leash when navigating the common areas.
- Please ensure to bring your pets only if they are fully vaccinated. As a piece of general advice, we do not recommend travelling with pets that are 3 months old or younger as they are not completely immune to diseases and can pass it on to other pet guests.
- Please ensure to groom your pets and eliminate any ticks or fleas from their fur before bringing them along to ensure the safety of other pet guests.
- To maintain hygiene and cleanliness, pets may not be allowed near the kitchen or dining areas.
- As a pet parent, you shall be responsible for cleaning up after your pet. The resort staff shall not be obligated to pick up the faeces or sick either from the rooms or other areas of the resort.
- We request you to carry your own pet supplies, but in case you need anything, we encourage you to contact the reservations/reception desk in advance and our staff will try to arrange them as best they can.
- We understand that travelling can be stressful and anxiety-inducing for pets. In case your furry is unmanageable, emotional, or stressed, you shall be responsible for calming them and restoring the peace of the resort.